Husqvarna Warranty Policy
Husqvarna Forest & Garden company guarantees the function of all Husqvarna branded Products and will repair or replace any part that has factory defects which appear due to faulty installation or defective parts free of charge when performed by authorised Husqvarna workshops during the warranty period.
Warranty periods
Husqvarna UK Ltd warrants Husqvarna produced products (of various brands) to the original purchaser to be free from defective material and workmanship from the date of purchase for the “Warranty Period” here stated, dependent upon the type of product use. The Warranty Period is as follows for the products listed and is dependent on the manufacturer’s service schedules being
adhered to:
Limited Warranty Period
The limited warranty period commences on the date of original purchase or delivery of the Husqvarna product, whichever comes first, and is valid for the following term:
Products and accessories– 24 months for consumers provided that the following conditions are met:
• Sale of Husqvarna products must be registered through intended applications in the Husqvarna Reseller Portal, or to its connected services
• The Husqvarna Product must have a proven service history in accordance with the product operator handbook/manual (where service instructions are provided).
• The Husqvarna Product must have been operated in accordance with the manufacturer’s recommendation for use.
• “consumer” means any natural person who purchased a product for private use and ownership.
Note: Battery warranty is handled separately, see “Batteries”.
Products and accessories – 12 months for professionals provided that the following conditions are met:
• Sale of Husqvarna products must be registered through intended applications in the Husqvarna Reseller Portal, or to its connected services
• The Husqvarna Product must have a proven service history in accordance with the product operator handbook/manual (where service instructions are provided).
• The Husqvarna Product must have been operated in accordance with the manufacturer’s recommendation for use.
• “Professionals” means non-consumers, including for the avoidance of doubt, any form of a legal entity, municipalities and other governmental or state-owned companies and organisations, and natural persons who purchase for the product for professional use and ownership.
Note: Battery warranty is handled separately, see “Batteries”.
Batteries
• Starter batteries – 12 months; or other batteries follow the same rule as products & accessories above, when the relevant conditions are met:
• Robotic mower batteries – 24 months for consumers / 12 months for professionals or the remainder of the original product warranty if fitted free of charge to a product under the terms of this Limited Warranty; or
• Backpack batteries – 24 months for consumers / 12 months for professionals or the remainder of the original product warranty if fitted free of charge to a product under the terms of this Limited Warranty; or
• Other battery series (for battery driven products) – 24 months for consumers / 12 months for professionals, when purchased separately from the product, or, for the remainder of the original product warranty if fitted free of charge to a product under the terms of this Limited Warranty.
Spare parts – 6 months when purchased separately from the product, or for the remainder of the original warranty if fitted free of charge to a product under the terms of this Limited Warranty.
Husqvarna Care covers various paid for extended warranties, please contact your Husqvarna dealer for details.